SEBI-registered investment adviser · SEBI
Accessibility audit and remediation for a SEBI-registered investment adviser
A SEBI-registered investment advisory engaged us to bring its investor-facing platform in line with WCAG 2.2 and SEBI's accessibility expectations - audit first, then hands-on remediation and a verification re-test.
Engagement
Accessibility audit followed by remediation and verification re-test
Scope
Investor-facing web platform. Client anonymised; engagement details published with permission.
The situation
- SEBI has made digital accessibility a compliance obligation for market intermediaries and investor-facing platforms, not merely a design preference.
- As a registered investment adviser, the firm needed defensible evidence that its investor journeys were usable by people with disabilities - and a route to fixing whatever fell short.
- An audit alone would have left the firm holding a list of problems. The engagement was therefore scoped as audit plus remediation from the outset.
How we approached it
- Scope and inventory: map page templates, investor journeys and component patterns to define a representative sample rather than testing pages at random.
- Automated baseline: Axe-core, Lighthouse and Wave to surface machine-detectable issues quickly.
- Manual assistive-technology testing: screen readers (NVDA, JAWS, VoiceOver, TalkBack), keyboard-only traversal, and zoom/reflow - the roughly two-thirds of issues automation cannot find.
- Findings mapped to both WCAG 2.2 success criteria and SEBI's expectations, so the report works as compliance evidence and as a developer task list.
What was delivered
- WCAG 2.2 conformance report with severity scoring
- Issue tracker export with reproduction steps and code-level locations
- Hands-on remediation of the identified defects
- Verification re-test of remediated issues
- Conformance statement suitable for internal compliance review
Outcome
- Defects were fixed at source rather than masked by an overlay widget, so the improvements survive future releases.
- The firm holds dated, methodology-backed evidence it can produce if its accessibility position is questioned.
- Remediation patterns were handed to the development team so new work starts accessible instead of regressing.
Facing a similar deadline?
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